Portals can include documents the borrower needs to sign - commitment letters, FINTRAC declarations, custom disclosures, you name it. Just import any PDF and we handle the rest.
Importing A PDF
- Open the template editor (or open an existing portal session).
- In the Signable Documents section, click + Add Document.
- Pick a PDF from your computer.
- The PDF is uploaded and processed.
Auto-Populating Editable Fields
If your PDF already has editable fields (most professionally-produced PDFs do - FINTRAC forms, lender commitment templates, etc.), we auto-populate them with the data we already have on the client.
- Name fields → client's name from the portal data.
- Date fields → today's date.
- Signature fields → ready for the borrower to sign.
You don't have to manually map anything - we use the field names in the PDF to figure out what goes where.
Using The In-Built Editor (When There Are No Editable Fields)
If your PDF is a flat scan or doesn't have editable fields, the in-built editor lets you add them.
- After upload, click Edit Fields.
- The editor opens with the PDF on canvas.
- Drag field types onto the canvas:
- Text field (for typed input - name, address, etc.).
- Date field.
- Checkbox.
- Signature field.
- Resize each field to fit the spot on the PDF.
- Label each field so we know what it's for.
- Save.
Once saved, the fields will auto-populate from portal data the same way as native fields do.
What The Borrower Sees
In the portal, signable docs appear in a dedicated section. The borrower:
- Taps the doc to open it.
- Reviews any auto-populated info.
- Fills in any remaining fields.
- Signs by drawing or typing their signature.
- Submits.
The signed PDF is available to you immediately in the portal session.
Common Doc Types
- Commitment letters
- FINTRAC declarations
- Direct payout authorizations
- Custom client disclosures
- Spousal consent forms
What To Do Next
- Save the doc into a template for reuse: Creating And Editing Your Own Portal Templates.
- See what the borrower experiences when signing: What The Borrower Sees On Their End.