Posted rates are what the lender publishes. Your effective rates are often better - you've negotiated, you have status with a lender, or you have a brokerage discount. Rate overrides let you set those custom rates per lender per term.
Adding An Override
- Go to Rates.
- Find the cell you want to override (lender × term).
- Click the cell.
- Enter your custom rate.
- Save.
The cell now shows your override rate (with the original posted rate visible as a tooltip or secondary text). The cell is visually distinct so you remember it's a custom rate.
How Overrides Interact With Live Posted Rates
- Your override always wins for that cell, even if the posted rate changes.
- The posted rate continues to update in the background - you can see it as the "before" rate.
- If you want to follow the market again for that cell, clear the override (see below).
Clearing An Override
- Click the cell with the override.
- Choose Clear Override.
- The cell reverts to the live posted rate.
You can also clear all overrides at once via Rate Offset And Resetting To Live Rates.
What Overrides Apply To
Overrides on the Rates page apply across your entire dashboard:
- Every refinance candidate uses your overrides for projected savings math.
- Every renewals candidate uses them for best-rate framing.
- Every Penalty Calculator comparison uses them.
- Every client's Best Option Card uses them - unless that client has a per-client rate override (see Changing A Rate For Just One Client).
A Common Pattern
A typical setup:
- Big bank rates - leave as posted (you don't have leverage to better them).
- Monoline lender rates - override with your negotiated rates, often 10-30 bps better than posted.
- B lenders - depends on your volume; override if you have a relationship.
Once set, they apply forever until you change them.
What To Do Next
- Apply a global rate adjustment instead: Rate Offset And Resetting To Live Rates.
- Set a rate for one client only: Changing A Rate For Just One Client.