Your eligibility threshold is the minimum monthly savings a client has to be able to save (after penalty) before they appear on your refinance list. It's the single biggest lever on what shows up.
Where To Change It
- Go to Settings.
- Find the IRD Settings card.
- Adjust the Minimum Monthly Savings slider.
- Click Save.
Range is $50/month to $1,000/month, in $25 increments.
What Happens When You Change It
- Lower the threshold → more clients appear on the refinance list. You'll see weaker opportunities surface alongside stronger ones.
- Raise the threshold → fewer clients appear. Each remaining one is a stronger pitch.
The list updates immediately. Auto outreach uses the same threshold, so it'll start (or stop) targeting different clients on the next send window.
Where To Set It
There's no universally correct number. A practical starting framework:
- $100-$150/month - broad net, good for active outreach.
- $200-$300/month - focused, every client is a real conversation worth having.
- $500+/month - premium-only, you're cherry-picking your strongest opportunities.
Tune based on how much volume you can actually work. If your Contacted page is overflowing and you can't keep up, raise the threshold. If it's quiet, lower it.
A Note On Auto Outreach Capacity
Your eligibility threshold and your auto outreach capacity work together but do different things:
- Threshold controls who qualifies for the list at all.
- Capacity controls how many qualifying candidates we actually message per month.
If the math feels off (too many or too few clients getting auto outreach), check both.
What To Do Next
- See the full list of detection criteria: How Candidates Are Detected.
- If a specific client isn't showing up: A Client Isn't Showing Up On Refinance Or Renewals.