Adding A Custom Lender

Add a lender that isn't in our default list so it shows up alongside the rest.

We cover the major Canadian lenders out of the box. If you work with a B lender, private lender, credit union, or other lender we don't list, you can add them as a custom lender.

When To Add A Custom Lender

  • You frequently place deals with a regional credit union not in our default list.
  • A private lender you work with deserves its own row.
  • You want to track a non-standard lender's rates alongside the rest.

If you only see this lender once in a blue moon, you might be better off using Other in the Penalty Calculator instead - see Lender-Specific Penalty Math.

How To Add

  1. Go to the Rates page.
  2. Click + Add Lender.
  3. Enter:
    • Lender name.
    • Type - the lender category (A-Lender, Alt / B-Lender, Private / MIC, or Reverse Mortgage), so the custom lender groups alongside the real lenders of that type in comparison views. Leave it as Uncategorized if you're not sure.
    • Rates per term (1 yr, 2 yr, 3 yr, 4 yr, 5 yr Fixed, plus Variable).
  4. Save.

The lender now appears as a new row in the grid, and is available in the lender picker in the Penalty Calculator.

Setting Per-Term Rates

You don't have to fill in every term. Leave terms blank if you don't have a rate for them - the cell will show as empty.

How Custom Lenders Are Treated In Comparisons

Custom lenders show up in:

  • The Rates page as a row.
  • The Penalty Calculator lender picker.
  • Lender comparison views alongside the default lenders.

The Type you assign decides which category group a custom lender sorts into. A custom A-Lender sits with the other A-Lenders, a custom Private / MIC with the other private lenders, and so on. Leave it Uncategorized and the lender lands in the Other group instead.

They don't have lender-specific penalty math the way our default lenders do - the Penalty Calculator will use generic IRD math when you pick a custom lender as the current lender. That's a reasonable estimate but won't match the lender's exact internal calculation.

Updating A Custom Lender's Rates

Click the lender's name or any of their rate cells in the Rates page to edit. You can also delete the custom lender entirely if you stop working with them.

Custom Lenders Are Shared With Your Team

Custom lenders you add are shared across your whole team - every teammate sees them in the grid and their refinance and renewal math uses the same rates. Adding a lender with a name a teammate already used updates that same lender rather than creating a duplicate.

What To Do Next

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