What Clients Receive From Auto Outreach

Sent from your real email address, uses your templates, and includes your Calendly booking link if connected.

The point of auto outreach is that it doesn't look or feel automated to your client. Here's exactly what they get.

From Your Real Address

The email is sent from your real email address via your connected Gmail or Outlook account. The from line shows your name and your address. Replies go directly to you, in your inbox.

There's no "noreply@brokerplus" sender. Clients aren't being CC'd through a system address.

Uses Your Templates

The body is whatever you've written in:

  • The initial template (refinance) or initial / 12 / 7 / 3 / 1-month templates (renewals).
  • The day-7 and day-21 follow-ups (refinance follow-ups, also used for manual sends with follow-ups toggled on).

Merge variables (client first name, current rate, projected savings, etc.) are filled in per-client.

Tune in Settings > Templates.

If you've connected your Calendly URL in your profile, a Book a call button appears in your equity report so clients can self-book. The link doesn't appear in outreach emails themselves - only in reports.

See Calendly Link In Reports.

Reply Detection

When the client replies (positive or negative), we detect the reply and:

  • Classify the sentiment as interested or not interested.
  • Move the client to the matching stage on Contacted.
  • Cancel any remaining auto outreach follow-ups for that client.

We don't store the body of their reply - that stays in your inbox where you read and respond like any other email.

What They Don't See

  • They don't see any "sent via" footer.
  • They don't see other clients' info (every email is sent individually, not as part of a list).
  • They don't see that they were one of a batch.

What To Do Next

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